Annual report 2013
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Table of Compliance of the Report to the GRI Management (Version 3.1), Basic Performance Indicators (RUIE) and ISO 26000 Standard

 

Indicator GRI 3.1 Basic indicator RUIE ISO 26000 Indicator description GRI 3.1 Section of the report/substantiation
1. Strategy and analysis
1.1. Statement from the most senior decision maker of the organisation, publishing the report, about the relevance of sustainable development for the organisation and its strategy Address of Director-General — Chairman of the Board of MMC Norilsk Nickel
1.2. Characteristics of key impacts, risks and opportunities System of risk management
2. Characteristics of the organisation
2.1. Name of the organisation Company
2.2. Primary brands, types of products and/or services Company
Quality management and product liability
2.3. Functional structure of the organisation Company
Appendix 4.
2.4. Location of the organisation’s headquarters Company
Contact information
2.5. Number of countries in which the organisation operates, and names of countries where major operational activities are carried out, or that are specifically relevant to the sustainability issues covered in the report Company
2.6. Character of ownership and organisational legal form Sharing ownership, Open Joint Stock Company
2.7. Markets in which the organisation operates (including geographic breakdown, sectors served and categories of customers and beneficiaries) Company
Sales policy
2.8. Scale of the organisation Company
2.9. Considerable changes in the scale, structure or ownership during the reporting year Company
Corporate management in the field of sustainable development
2.10. Awards received in the reporting period Company
Policy of information openness
3. Report parameters
3.1. Reporting period to which the information provided relates About the report
3.2. Publication date of the most recent previous report (if there is such a publication) About the report
3.3. Reporting cycle About the report
3.4. Contact information for questions regarding the report or its contents Contact information
3.5. Process of defining report content About the report
3.6. Report boundaries (e.g., countries, divisions, subsidiary companies, working capacities, leased subjects, joint ventures, suppliers) About the report
3.7. Restrictions on the scope or report boundaries About the report
3.8. Basis for including data in the report regarding joint ventures, subsidiary enterprises, leased facilities, the transfer of some functions to external contractors and other organisational entities that can significantly affect the comparability with previous reports and/or other organisations About the report
3.9. Data measurement techniques and calculations, including assumptions and techniques used for the preparation of indicators and other information included in the report About the report
3.10. Description of any reformulations in information provided in previous reports, and the reasons for such reformulations About the report
3.11. Significant changes from previous reporting periods in the scope, boundaries, or measurement methods undertaken in the report About the report
3.12. Table identifying the disposition of the standard elements in the report Appendix 1
3.13. Policy and current practice with regard to seeking external assurances for the report About the report
4. Management, commitment and interaction with interested parties
4.1. 1. Organisational management The structure of management within the organisation, including fundamental committees as part of the highest governance body responsible for specific tasks. Corporate management in the field of sustainable development
4.2. Whether the chairman of the highest governing body is simultaneously an executorial manager of the Company Fails to arise
4.3. The number of independent members of the highest governance body and/or members not related to the executorial management of the Company Corporate management in the field of sustainable development
4.4. Mechanisms by means of which shareholders or employees of the organisation may direct the activities of the highest governance body or provide recommendations Corporate management in the field of sustainable development;
Social dialogue with workers;
Social partnership
4.5. Connection between payments to members of the highest-governance body, representatives of executorial management and senior managers (including severance packages) and the organisation’s performance results (including social and environmental performance results) The corporate policy does not provide the link between payments to members of the highest governing body, representatives of executorial management and senior executives (including severance packages) and the organisation’s performance results (including social and environmental performance results)
4.6. Processes in place for the highest governance body to avoid conflicts of interest Corporate management in the field of sustainable development
4.7. Processes for determining the qualifications and competences of the members of the highest governance body for defining the organisation’s strategy on economic, ecological and social issues (sustainable development) Corporate management in the field of sustainable development
4.8. 1.1. Statements, developed internally within the organisation, on the missions or values, codes of corporate conduct and principles relevant in terms of economic, ecological and social performance, as well as the status of their implementation Social mission and main directions of CSR
4.9. Procedures used by the highest governance body for overseeing how the organisation apprises its economic, ecological and social performance and the management thereof, including the relevant risks and opportunities, as well as adherence or compliance with international standards, codes of corporate conduct and principles Corporate management in the field of sustainable development
4.10. Processes for evaluating the impact of the highest governance body, in particular with respect to economic, ecological and social performance in the organisation’s activities Corporate management in the field of sustainable development
4.11. Explanation as to whether the organisation applies the precautionary principle, and how so A risk analysis, environmental impact assessment and the potential effects of the planned activities was conducted at the planning stage of constructing new facilities with the involvement of qualified expertise, which resulted in the decision resolution. Existing standards and standards of industrial and environmental safety are also taken into account in this respect
4.12. Externally developed economic, ecological and social charters, principles or other initiatives to which the organisation subscribes or endorses System of risk management;
Dialogue with interested parties in the ecological field
4.13. Memberships in associations (such as those that are industry-specific) and/or national and international organisations dealing with the protection of interests Interaction with Russian and international non-governmental organisations
4.14. 5.2. Responsible engagement in politics List of interested parties, with which the organisation is engaged Interested parties and mechanisms of interaction
4.15. Basis for the identification and selection of interested parties with the aim of further cooperation with them Development of engagement with interested parties
4.16. Approaches toward cooperation with interested parties, including rate of engagement by type and group of interested party Development of engagement with interested parties
4.17. Key topics and interests, raised or identified within the process of engagement with interested parties, and how the organisation has responded to these topics and interests, including through its reporting Development of engagement with interested parties;
Appendix 6
Information about the aspects in the field of management and performance indicators
Economic performance
EC 1.1 Aspects in the field of management Managing the operational activities in the field of CSR;
Sales policy;
Quality management and product liability
EC1 1.2 1.3 1.4 1.5 1.6 1.7 Generated and distributed direct economic value, including revenues, operating costs, employee remuneration, contributions and other community investments, unallocated earnings, payments to capital providers and the state Economic performance activities;
Compensation package;
Social programmes for workers;
Contribution to sustainable development of the regions of operation;
Appendix 2
EC2 Financial implications and other risks and opportunities for the organisation’s activities linked to climate change Risks resulting from climate change
EC3 1.8 Provision of the organisation’s commitments related to the pension plan with fixed benefit Compensation package; Pension programmes
EC4 Substantial financial assistance received from government bodies In 2013, the Company did not receive financial assistance from government bodies
Presence in the markets
ЕС5 Comparison of the entry-level salary of the Company with the minimum rate of payment for labour in the key operations regions of the Company Compensation package
ЕС6 Policies, practical approaches to purchases from local suppliers and proportion of such spending in significant regions of operation Development of cooperative ties
ЕС7 Procedures of local hiring and the proportion of senior management hired from the local community at significant regions of operation Projected provision of the requirements for skilled personnel
Indirect economic impacts
EC8 Development and impact of infrastructure investments and tertiary activity, provided primarily for the public good through commercial, in-kind or compassionate contributions Contribution to sustainable development of the areas of operation
EC9 Understanding and describing significant indirect economic impacts, including in the sphere of influence Corporate management in the field of sustainable development
Environmental performance indicators
EN Aspects in the field of management Development of an environmental management system
Materials
EN1 Materials used specified by weight or volume Appendix 2. Materials used
EN2 2.1 Proportion of materials that constitute recycled or reused waste Disposal of waste and recultivation;
Appendix 2,
Allotment of materials representing recycled or reused waste
Energy
EN3 2.2 Direct energy consumption that constitutes primary sources Energy conservation and efficiency;
Appendix 2,
Direct use of energy, TJ
EN4 4.2. Sustainable resource management Indirect energy consumption that constitutes primary sources Energy conservation and efficiency;
Appendix 2,
Direct energy consumption, TJ
EN5 Energy saved as a result of methods concerning energy conservation and energy efficiency improvements Energy conservation and efficiency;
Appendix 2,
Energy saved as a result of methods concerning energy conservation and efficiency improvements, TJ
EN6 Initiatives for providing energy-efficient products and services or those based on the use of renewable energy, reductions in energy requirements as a result of these initiatives Energy conservation and efficiency
EN7 Initiatives to reduce indirect energy consumption and reductions achieved Energy conservation and efficiency;
Appendix 2
Water
EN8 2.3 Total volume of take in water disaggregated by source Environmental performance indicators;
Appendix 2 Total volume of take in water
EN9 4.2. Sustainable resource management Water sources, which show a significant impact concerning take in water Environmental performance indicators;
Appendix 2,
Water sources, which show a significant impact concerning take in water
EN10 2.4 Proportion and total volume of recycled and reused water Environmental performance indicators;
Appendix 2,
Proportion and total volume of recycled and reused water
Biodiversity
EN11 Location and size of land independently owned, leased, under management by the organisation and located in protected areas and areas with a high biodiversity value outside protected areas, or adjacent to such areas The Company does not operate activities in protected natural areas and areas with a high biodiversity value. The Pasvik (30 km) and Laplandsky (10 km) conservation areas are relatively close to Kola MMC. Conservation of biodiversity
EN12 Description of the significant impacts of activities, products and services concerning biodiversity in protected areas and areas with a high biodiversity value outside protected areas There are currently no significant impacts on protected natural areas and areas with a high biodiversity value as a result of Company production activities, as evidenced by the results of scientific research in those areas.
EN13 Protected or restored habitats Conservation of biodiversity
EN14 4.4. Protecting the environment and biodiversity restoration of natural habitats Strategies, current actions and future plans for managing impacts on biodiversity Conservation of biodiversity
EN15 The number of species types in the IUCN red list and national list of protected species whose habitats can be found in areas affected by the activities of the organisation, by degree of extinction risk Cooperation with conservation areas
Emissions, discharges and waste
EN16 Full list of direct and indirect greenhouse gas emissions by weight Emissions of pollutants into the atmosphere.
The direct and indirect greenhouse gas emissions from the Company’s production over the last few years, according to preliminary estimates, have not exceeded the 1990 base level. A full inventory of greenhouse gas emissions will be undertaken after the establishment in Russia of a normative, legal and methodological base in accordance with the Russian Federation Presidential Decree dated 30.09.2013 No. 752 and the Russian Federation Government Mandate dated 02.04.2104 No. 504-r
EN17 Other substantive indirect greenhouse gas emissions by weight Other indirect emissions are not significant
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Emissions of pollutants into the atmosphere;
Initiatives to mitigate impacts on the environment;
Appendix 2,
Emissions of NOx, SOx and other significant air emissions by type and weight
EN19 Emissions of ozone-depleting substances by weight Enterprises of the Company do not produce, do not use and do not release substances that deplete the ozone layer. The level of their emissions from operated household equipment (air conditions) remain insignificant
EN20 2.6 Emissions of NOx, SOx and other significant air emissions by type and weight Emissions of pollutants into the atmosphere.
Appendix 2,
Emissions of NOx, SOx and other significant air emissions by type and weight
EN21 2.7 2.7.2. Emissions of NOx, SOx and other significant air emissions by type and weight Utilisation of water resources;
Appendix 2,
Total volume of waste water and weight of polluting substances
EN22 2.8 4.1. Prevention of pollution Total volume of waste water by quality of water output and receiving subject Disposal of waste and recultivation;
Appendix 2,
Total weight of broken down weight by type and disposal method
EN23 4.3. Mitigating climate change and adaptation Total weight of broken down weight by type and disposal method Due to the specifics of the Company’s activities, this indicator is not significant
EN24 Total number and volume of significant outpours More than 90% of the production waste generated at Company enterprises relate to the 5th hazard class (practically non-hazardous waste for the environment). Waste transportation between countries does not exist.
EN25 Weight of transported, imported, exported, or treated waste, classified as “hazardous” in accordance with Appendixes I, II, III and VIII to the Basel Convention, and percentage of waste shipped between countries Utilisation of water resources;
Appendix 2,
 Affiliation, dimensions, protected status and value in terms of biodiversity of water bodies and associated habitats
Products and services
EN26 2.11 Initiatives to mitigate the impacts of products and services on the environment and the extent of such impact mitigations Quality management and product liability;
Initiatives to mitigate impacts on the environment
EN27 Proportion of products sold and their packaging materials, returned to the manufacturer for recycling, by category This indicator is not significant for the Company due to the characteristics of the packing materials used
Compliance with the requirements
EN 28 Monetary value of significant fines and the total number of non-financial sanctions for non-conformance with environmental laws and regulations Appendix 2,
Performance indicators concerning the environment
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organisation’s operations, and transporting the workforce. Environmental impacts of transporting products, goods and materials as well as the workforce.
Transportation impacts are not significant
General
EN30 2.12 Total expenditure and investments for environmental protection, by type Costs of environmental protection measures
Human rights
HR 2. Human rights Aspects in the field of management Development of engagement with interested parties;
Personnel and social policy
Investment and procurement practices
HR1 Percentage and total number of significant investment agreements, including provisions to ensure human rights or that have undergone screening concerning human rights The Company operates its activities in strict compliance with the legislation of the Russian Federation and other countries of operation. The risk of human rights violations is not significant upon the conclusion of investment agreements
HR2 Proportion of significant suppliers and contractors that have undergone screening concerning human rights and actions taken The main suppliers and contractors of the Company are large organisations and self-assessors of human rights observances. The Company does not conduct similar assessments in relation to suppliers and contractors, since it considers them irrelevant when selecting counterparties
HR3 The total cumulative duration (in hours) of employee training on policies and procedures concerning the aspects of human rights relevant to the organisation’s operations, including the percentage of employees trained Main principles and approaches
Elimination of discrimination
HR4 Total number of cases of discrimination and actions taken There are no cases of discrimination. The appeals of former employees concerning the compliance of their labour rights are carefully considered and appropriate action taken
Social dialogue with workers;
Main principles and approaches;
Social partnership
Freedom of association and conducting collective bargaining
HR5 Activities in the framework of which the right to exercise freedom of association and conducting collective bargaining may be at significant risk, and actions taken to support these rights Social partnership
Child labour
HR6 Activities in the framework of which have a significant risk for cases of exploiting child labour Main principles and approaches
Forced and compulsory labour
HR7 Activities in the framework of which have a significant risk for cases of exploiting forced or compulsory labour, and measures taken to contribute to the elimination of forced or compulsory labour Main principles and approaches
Rights of indigenous peoples and minorities
HR9 3.2.3. Total number of cases of violations involving rights of indigenous peoples and minorities and actions taken There are no incidents of violations involving rights of indigenous peoples and minorities within the scope of the Company’s activities
Studies in the field of human rights
HR10 Total number and proportion of the Company’s divisions in which the studies were conducted in the field of human rights Social dialogue with workers
Observance of human rights (settlement of grievances for workers)
HR11 The number of complaints filed concerning the violation of human rights, among them the number of cases for which managerial decisions were taken Social dialogue with workers
Aspects in the field of management
LA 1.1 Social dialogue with workers;
Social partnership;
Industrial health and occupational safety
Employment
LA1 3.1.1. Total quantity of the labour force by employment type, employment contract and region, broken down by gender Company;
Characteristics of personnel
LA2 3.1.2. 3.1.3. Total number, proportion of new employees and staff turnover broken down by age group, sex, region Characteristics of personnel;
Appendix 2
LA3 3.2. Working conditions and social protection Payments and benefits provided to employees working on a full-time basis that are not provided to employees working in temporary or part-time employment Compensation package;
Social programmes for workers
The relationship of staff and management
LA4 3.1.4. 3.1. Employment and employment relationships 3.3. Social dialogue Proportion of employees covered by collective bargaining agreements Social partnership
LA5 Minimum period(s) of notification in relation to significant operational changes of the organisation, as well as whether it is defined in collective agreements Notice periods in relation to significant changes are determined in advance, including in the collective agreement, within the established corporate procedures
Health and safety in the workplace
LA6 3.4. Occupational health and safety in the workplace Proportion of all Company personnel, represented in joint committees on occupational health and safety with the participation of representatives of management and their workers, involved in the monitoring and recommendation formulation of health and safety programmes in the workplace. Recruitment of staff to the OSH management
LA7 3.1.5. 3.1.6. 3.1.7. 3.1.8. Level of occupational injuries, level of professional illnesses, lost day rates and level of absenteeism in the workplace, as well as the total number of fatal outcomes associated with work, broken down by region Performance indicators in the field of occupational health and industrial safety;
Appendix 2
LA8 Existing programmes of education, training, counselling, prevention and risk-control to assist workers, members of their families, or community members with respect to serious diseases Treatment and preventive measures;
Programmes of development in local communities of foreign enterprises
LA9 Reflection on health and safety in formal agreements with trade unions Social partnership
Training and education
LA10 3.1.10. 3.5. Human development and training in the workplace Average hours of training per employee per year, broken down by categories of staff Personnel development;
Appendix 2
LA11 Skills development programmes and lifelong learning studies that promote the continued employability of employees, as well as assistance projects to help them manage career endings Personnel development
Diversity and equal opportunity
LA13 Composition of management bodies and personnel of the organisation broken down by gender and age group, indicating minority representation, as well as other indicators of diversity Corporate management in the field of sustainable development;
Main principles and approaches;
Characteristics of personnel
Equal remuneration for men and women
LA14 Relationship of the basic salary of men and women by categories of personnel and key operations regions Compensation package;
Calculations relating to the basic salary of men and women by categories of personnel and key regions of operation are not conducted
LA15 Number of staff returning to work after maternity leave and the proportion of those remaining in the organisation after conclusion of the maternity leave Average number of employees on maternity leave: in 2011 — 1,488 people, in 2012 — 1,632 people, in 2013 — 2,016 people.
Product liability
PR 6.4. Service and support of consumers, complaint and dispute resolution Aspects in the field of management Quality management and product liability
Health and safety of consumers
PR1 6.2. Protecting the health and safety of consumers Life cycle stages in which the impact on health and the safety of products and services are assessed for improvement, and proportion of significant products and services subject to such procedures Quality management and product liability;
Environmental responsibility
PR2 Total number of cases involving non-conformance with the normative requirements and voluntary codes concerning the impact of products and services on health and safety, by types of consequence During the reporting period, there were no cases of non-compliance with regulatory requirements concerning the Company’s products
Product and service labelling
PR3 3.4.1. 6.3. Sustainable consumption Types of information on the characteristics of products and services, required by procedures, and proportion of significant products and services subject to such information requirements Quality management and product liability;
Environmental responsibility
PR4 Total number of cases involving non-conformance with the normative requirements and voluntary codes concerning information and labelling the characteristic types of products and services, by type of outcome During the reporting period, there were no incidences of non-compliance with regulatory requirements concerning the Company’s products
PR5 Practices related to consumer satisfaction, including results of studies measuring customer satisfaction Quality management and product liability
Marketing communications
PR6 Programmes to ensure compliance with laws, standards and voluntary codes in the field of marketing communications, including advertising, product promotion and sponsorship The Company operates its activities in strict compliance with applicable laws, including the law “On Advertising” and “On the Mass Media”, so the issue of marketing communications is not significant
Consumer privacy integrity
PR8 Total number of substantiated complaints regarding breaches of integrity concerning consumer privacy and losses of consumer data Not applicable, since industrial enterprises are the consumers of the Company’s products (B2B)
Compliance with requirements
PR9 Monetary value of significant fines imposed for non-conformance with laws and normative requirements concerning the provision and use of products and services During the reporting period, no significant fines were given to the Company for non-compliance with laws and regulatory requirements concerning the provision and use of products and services
Interaction with society
SO Aspects in the field of management Development of engagement with interested parties;
Contribution to sustainable development of the regions of operation
The community
SO1 3.3.3. 6.6. Access to essential services 7.1. Participation in community life 7.2. Education and culture 7.3. Employment creation and skills development 7.5. Creation of prosperity and income 7.7. Social investment Character, scope and effectiveness of any programmes and approach practices that assess the impact of the organisation’s activities in local communities and the management of the impact thereof Contribution to sustainable development of the regions of operation
Corruption
SO2 Proportion and total number of business units analysed for risks related to corruption System of risk management
SO3 Proportion of employees that have received training in the organisation’s anti-corruption policies and procedures System of risk management Prevention of the corruption phenomena
SO4 Actions taken in response to incidents of corruption No cases of corruption were detected
State policy
SO5 3.3.4. Position with regard to state policy and participation in state policy development and lobbying Development of engagement with interested parties
SO6 Total monetary value of financial and in-kind contributions to political parties, politicians and organisations related to them per country. The financing of political activity is not carried out. In accordance with the code of conduct, the Company does not hinder the participation of their employees in the political life of the community, outside of working hours. At the same time, the political or social position of the employee cannot be deemed as the political or social position of the Company in any way.
Competitive barriers
SO7 The total number of legal cases involving action concerning the organisation in connection with the anti-competitive, practical aspects of preventing monopolistic practices and their outcomes. FAS claims for 2013 were not forthcoming.
Compliance with the requirements
SO8 Monetary value of significant fines and the total number of non-financial sanctions for non-conformances with laws and normative requirements During the reporting period, no significant fines were imposed on the Company for non-compliance with laws and regulatory requirements
SO9 Activities with significant potential or evidential negative impacts on local communities Development strategy of the Company;
Emissions of polluting substances into the air;
Utilisation of water resources;
Disposal of waste and recultivation
SO10 Measures taken to prevent and mitigate potential and evidential negative impacts on the local community Development strategy of the Company;
Initiatives to mitigate impacts on the environment;
Development of social infrastructure and solutions to the social problems of the areas of operation:
Programmes of development in local communities of foreign enterprises
Sectoral application for mining and metallurgical enterprises
MM1 The amount of land independently owned or leased, used for production activities, damaged and resoiled Disposal of waste and recultivation
MM2 Number and proportion of sites, requiring biodiversity management plans according to the stated criteria, and the number (proportion) of those sites in which these plans are already in existence Conservation of biodiversity
MM3 Total number of overburden rocks, hard rock, tailings Appendix 2 Materials used
MM4 Number of strikes and work hiatuses that are longer than one week, by country There were no instances of strikes or work hiatuses in 2013
MM5 Total number of operations in the territories of indigenous and minority peoples, and related areas to them, the number and proportion of operations or sites, where there are formal agreements with the communities of indigenous and minority peoples in place Tukhard, located 40 km from the confluence of the Bolshaya Kheta river to the Yenisei, is the settlement for the following industrial sites of the Group enterprises:
  • Receiving terminal C&L storage;
  • Receiving terminal methanol storage;
  • Tukhard power plant with MPP 2500 aggregates;
  • Tukhard industrial heating plant;
On the Bolshaya Kheta (tributary of the Yenisei):
  • Discharging terminal;
  • Cargo storage warehouse.
In addition, there is a system of interfield and long-haul pipelines, condensate/products pipelines, the pipeline route runs from Pelyatka-North-Soleninskoye-South-Soleninskoye-Messoyakha-Tukhard-Dudinka. More than 90% of the inhabitants of settlement are representatives of the indigenous population, which is engaged in reindeer herding (more than 50 families) and the extraction of fish (more than 20 families).
MM6 Number and description of significant disputes concerning land tenure and rights of indigenous and minority peoples, based on conventions. There were no claims, lawsuits or other conflict situations related to possible violation of the rights of indigenous peoples and minorities recorded in 2013
MM7 To what extent are recourse mechanisms used to resolve disputes concerning land tenure and rights of indigenous and minority peoples, based on conventions, and the outcome See the commentary to MM6
MM8 Number (and proportion) of the Company sites where artisanal and small-scale mining methods are used, as well as the associated risks and the actions taken to manage and minimize such risks The Company only carries out the industrial development of mine deposits
MM9 Site organisation where relocation occurred, the number of displaced households at each site, and how the process has affected their means of subsistence Housing programmes
MM 10 Number and proportion of categories of activities of the organisation with plans for activity termination Development strategy of the company
MM 11 Programmes and progress with regard to effective and responsible management of materials Appendix 2,
Materials used Proportion of materials that constitute recycled or reused waste